Clarify your identity. Communicate your impact.


Our expertise

Matterlab is a communications agency that helps mission-driven leaders clarify their identity and communicate their impact. We launch and amplify organizations, strategies, and content that will positively impact young people and their communities.

Our Services

We guide leaders to clarify their identity and communicate their impact. Starting with your organization’s equity lens, we build brands, communications, go-to-market strategies, and content and training that drive your biggest goals.

All Partnerships Start Here:

Clarify Process

If you have ever…

  • lamented the fact that everyone at the organization talks about the work differently…
  • written something on behalf of your organization and then thought, “I’m not sure if this is the right tone”…
  • felt like there’s a latent tension in how your vision, mission, and strategy all fit together (or don’t)…

…then you’ve experienced the consequences of an unclear identity.

Through the Clarify process, we get to know you (really know you), and you get to know yourself on a deeper level. From there, we can make better recommendations, gaze into the future with you, and build resilient and powerful tools for you to expand your impact. The Clarify process makes possible everything that comes after.

Our Clarify process includes:

  • Stakeholder Insights
  • Identity Guide (the seven staples of your identity)
  • Identity + Messaging Training
  • Visual Identity Scorecard
  • Communications Audit

Brand Process

We develop and deploy engaging brands aligned with your identity to help you gain unstoppable momentum toward your organizational goals. As your biggest brand champions, we help you build greater trust and connection with your community.

Our Brand services include:

  • Naming
  • Brands, Rebrands, Campaign Brands
  • Visual Identity (Brand/Rebrand)
  • Brand Toolkit
  • Brand Guide
  • Brand Training

Launch Process

We take ideas, pilots, and strategic plans and turn them into thriving initiatives and organizations through clear communications. We ensure your strategic plan is more than a piece of paper. Through compelling and consistent messaging, we bring your direction to life and bring your internal and external stakeholders along to usher in the next era. Our experience ranges from small-scale rollouts of strategic pivots to large-scale rollouts of new organizations in emerging sectors.

Our Launch services include:

  • Communications Strategy
  • Go-To-Market Strategy
  • Strategic Plan Rollout Strategy

Cohorts + Convenings

We bring together leaders across the nonprofit, social impact, and foundation sectors who are all working toward a common vision — ensuring young people thrive. Through customized cohort and training experiences, we support leaders to develop excellent communications to be able to better advance their missions.

Our Cohorts + Convenings services include:

  • Communications Intensive
  • Internal Communications Intensive
  • Fundraising Intensive
  • Board + Donor Relations Intensive
  • Media Relations, Speaking, + Pitch Intensive
  • Digital Personal Brand Intensive
  • Executive Thought Partnership Intensive

Communications Retainer

We craft compelling content through excellent design, authentic photography, memorable messaging, and voice amplification. As your writing and design partners, we help you put your best foot forward so that the quality of your content matches the quality of your work.

Our Retainer services include:

  • Speechwriting
  • Executive Ghostwriting
  • Campaign Collateral
  • Team Bio Curation
  • Presentation Transformation
  • Story Generation
  • Case Study Curation
  • Media Placement, Monitoring, Response
  • Digital Personal Brand
  • Annual Reports
  • Website Content

Contact us to start your journey toward greater impact.